Sensitivity Towards Passengers with Disabilities

Training on developing your sensitivity towards passengers with disabilities helps airport personnel increase their knowledge, understanding and confidence in providing the right level of customer service. The Online Learning Centre offers a Disability Sensitivity course which details the various methods of communication with people...

Planning your Airport’s 2019 Training Schedule?

Are you planning next year’s budget and training schedule? The Online Learning Centre (OLC) is the perfect complement to your airport’s internal training program. The OLC offers an extensive training curriculum that is suitable for compliancy and regulatory training, as well as more specialised...