This course explores foundational business practices, such as securing air service at the airport, administering the airport’s procurement and contracting process, and supporting disadvantaged business enterprises (DBEs).
The course discusses the importance of stakeholder relationships and the customer experience.
This course will also cover the emerging business issues of sustainability and innovation in airport business management.
This course can be taken as part of the ACI-NA U.S. Airport Professional (USAP) Program for those wishing to develop the leadership and strategic management skills necessary to achieve success in the dynamic U.S. airport industry.
If you have already completed one or more of the courses in the USAP Program and would like to upgrade to the full Program, contact enrolments@olc.aero.
On completion of this course participants will be able to:
This course covers the following topics:
Each of the modules in this course include an integrated online assessment.
Candidates must successfully complete each end of module assessment to receive a Certificate of Completion for the course.
$695.00 USD