Airport Digital Transformation

Learning Objectives

On completion of this course participants will be able to:

• Define digital transformation.
• Explain the impacts of digital transformation on airports and the broader airport ecosystem.
• Understand the technologies airports can adopt to improve their performance.
• Understand how to assess their airport’s digital transformation maturity.
• Explain the steps needed to execute digital transformation.
• Understand key challenges, risks, and opportunities associated with digital transformation.
• Follow best practices for digital transformation projects.
• Provide recommendations for key areas of digitalization.

Who Should Enrol?

• Airport managers.
• IT managers.
• Those who are responsible for evolving their airports in a digital world.
• All new and existing personnel wishing to embark on a career in airport management.

Course Content

The Airport Digital Transformation course covers the following topics:

What is Digital Transformation and Why is it Important?

• What is digital transformation?
• Why is digital transformation important?
• The role of the airport in digital transformation.

The Impact of Digital Transformation

• Focus areas for digital transformation.
• Airport case studies.

Digital Transformation Components and Maturity

• Digital transformation components.
• The three digital transformation maturity levels.

Digital Transformation Approach

• The fundamental steps of digital transformation.
• Potential obstacles.

Recommendations

• Digital transformation recommendations.

Assessment

This course includes an integrated online assessment.

Candidates must successfully complete the assessment to receive a Certificate of Completion.