Certificate in Airport Business Operations

Learning Objectives

On completion of this course participants will be able to:

• Explain how the airport business has evolved and the contemporary challenges faced by airport leaders.
• Describe key aspects of airport financial management and explain the economic impact of airports on their communities.
• Understand the history of regulation in the aviation industry, why certain regulations were established and the importance of having an international aviation framework in place.
• Describe the various airport ownership and management models that have evolved and the increasing involvement of the private sector in airport development.
• Understand the strategic planning process, including its purpose, key elements and the relationship between the strategic plan and other airport plans.
• Explain the purpose, key elements of, and processes involved in developing an airport master plan.
• Describe the various operating plans designed to establish and maintain consistent operations at airports.

Who Should Enrol?

• Personnel seeking to improve their knowledge and understanding of Airport Business Operations.
• Personnel wishing to enhance their career opportunities and advance to leadership and management positions.

Course Content

The Certificate in Airport Business Operations consists of the following seven modules:

A Complex and Dynamic Business

• Evolution of the Airport Business 
• Airport Business Models
• Key Airport Challenges
• Airport Management: Preparing for the Future

Airport Economics

• Key Financial and Economic Issues
• Revenue Generation
• Setting Rates and Charges
• Operating Costs and Expenditures
• Operating Profitability
• Financing Major Infrastructure Projects
• Financial Performance Measures
• Airports as Economic Generators

Regulatory Framework

• History of Aviation Regulation
• International Civil Aviation Organization (ICAO)
• ICAO Annexes, Standards and Recommended Practices (SARPs)
• Other Important Organizations

Airport Organization

• Airport Ownership and Management Models
• Airport Privatization
• Airport Stakeholders
• Measuring Customer Satisfaction

Airport Strategic Planning

• Strategic Planning Process
• Mission, Vision and Values
• Situation Analysis
• Strategic Action Plan

Airport Master Planning

• Master Planning Process
• Facilities Inventory and Traffic Forecast
• Requirements Analysis and Alternative Development
• Environmental and Land Use Planning
• Consultation
• Financial Analysis and Master Plan Report

Airport Operations Planning

• Operations and Maintenance Planning
• Safety Planning
• Security Planning
• Operations during Construction Planning
• Emergency and Business Continuity Planning

Assessment

Each training module includes an integrated online assessment. 

Candidates must successfully complete all module assessments to receive a Certificate of Completion.

Reviews

– 4,097 reviews

“It was a fulfilling experience, where I learned how important considerations are before moving ahead with any airport project.” – Juan.

“This course allowed me to connect the dots, and get a more in-depth knowledge of what it takes to manage and support airport services.” – Deneen.