Leadership Development and Strategy

16h - $695.00 USD
Leadership Development and Strategy

This course explores the aspects critical to the long-term health of the airport organization.

The course discusses strategy, organizational effectiveness, and change management practices that are foundational to dealing with the future.

The course also addresses the importance of building leadership skills and airport talent today while preparing for the workforce of the future.

This course can be taken as part of the ACI-NA U.S. Airport Professional (USAP) Program for those wishing to develop the leadership and strategic management skills necessary to achieve success in the dynamic U.S. airport industry.

If you have already completed one or more of the courses in the USAP Program and would like to upgrade to the full Program, contact enrolments@olc.aero.

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Competencies Obtained

On completion of this course participants will be able to:

  • Describe the importance of a realistic strategy in setting an airport’s future direction
  • Describe the key factors in organizational development
  • Understand how to navigate change
  • Identify methods to build leadership skills at all levels
  • Describe how to manage and maximize airport talent
  • Identify practices to successfully manage and engage the airport Board
  • Describe the critical skills required for the airport workforce of the future
  • Identify the latest leadership challenges

Course Content

This course covers the following topics:

Strategy Overview

  • The definition of the term ‘strategy’
  • The importance of having a strategy
  • The changing nature of the global aviation industry
  • The techniques and approaches that help the airport develop, communicate, and execute its strategy

Organizational Development and Capacity

  • The definition of ‘organizational development and capacity’
  • The seven levers commonly used to enhance organizational growth and progress
  • The practical efforts airports can take to align their organization
  • The ways airports can better execute initiatives
  • The importance of team development
  • The actions that help build a learning organization

Change Management

  • The definition of the term ‘change management’
  • The importance of change management
  • Key change management concepts and models
  • Characteristics of successful change efforts
  • The barriers to change
  • The practical actions that help manage organization, project, and individual level change

Leadership Development

  • The definition of the terms ‘leadership’ and ‘leadership development’
  • The importance of leadership development
  • Key leadership development concepts and models
  • The practices of successful executives and managers
  • The practical actions that help individual contributors prepare for a leadership role

Talent Management

  • The definition of the term ‘talent management’
  • The importance of talent management
  • Key considerations and best practices for attracting, recruiting, managing, and retaining airport employees
  • Why diversity is a business imperative
  • The importance of succession planning

Airport Board Management and Engagement

  • The purpose of an airport board
  • The importance of board management
  • The role of the airport’s by-laws and board-approved policies
  • Key best practices in board management
  • Techniques for balancing diverse board perspectives
  • The purpose of Open Meetings Acts and recognize their implications for airport management

Workforce of the Future

  • Key workforce trends and emerging skill requirements
  • The various aspects of critical thinking
  • Common assumptions and fallacies that can undermine effective decision-making
  • How to construct and communicate a business case
  • Key types of workforce transitions and their implications for airports and the wider airport community

Latest Leadership Challenges

  • The benefits of, and challenges associated with, bringing outside industry experience to the airport
  • How to integrate remote work with the airport’s current business model
  • The personal and business impacts of employee mental health and wellness
  • The leadership challenges associated with business model disruption
  • How the business-society relationship is changing

Each of the modules in this course include an integrated online assessment.

Candidates must successfully complete each end of module assessment to receive a Certificate of Completion for the course.

Facilitating-Training

Who Should Enrol?

  • Airport industry professionals
  • Professionals new to the industry
  • Any employee of an ACI-NA Airport Member or World Business Partner/Associate Member
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Reviews

“Very interesting module and great leadership insight on challenges and future industry impacts to take into consideration.” – Juan

“Great information and guide for career development” – Franklin

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