Retailers and category brand owners from across the globe came together in 2015 to create a voluntary Code of Conduct for the Responsible Sale of Alcohol Products in Duty Free & Travel Retail.
The industry specific Code of Conduct addresses the unique nature of alcohol sales in the highly regulated Duty Free and Travel Retail (DF & TR) channel.
The Responsible Retailing of Alcohol course equips learners with a strong understanding of responsible retailing as outlined in the Code.
It provides strategies for managing challenging situations to ensure positive outcomes, allowing learners to put the principles of the Code into practice while also improving their customer service skills.
Those taking the course will be ready to activate and promote respect, health, safety, and regulatory compliance when it comes to the sale, promotion, and marketing of alcohol.
Please note – this course is also available in Spanish.
On completion of this course participants will be able to:
The Responsible Retailing of Alcohol course will cover the following topics:
This course includes an integrated online assessment.
Candidates must successfully complete the assessment to receive a Certificate of Completion.
“It was amazing, all the details that we are facing daily are in this course, thank you so much , now I can share more information with my team.” – Marie
“It was incredibly informative and on point, covering all the essential topics with great clarity. I would definitely recommend it to others who are looking to enhance their knowledge in this area.” – Nicole
$795.00 USD
9h
$0.00 USD
30min
