Most In-Demand Courses

Since this promotion was launched in April these courses have come up tops in popularity:

ACI/ICAO Global Reporting Format
The ACI/ICAO Global Reporting Format (GRF) course has been developed by ACI and ICAO to assist airport personnel to meet the new ICAO requirements for runway surface condition assessment and reporting that come into effect in November 2020 as outlined in ICAO Circular 355, Assessment, Measurement and Reporting of Runway Surface Conditions, and ICAO Doc 10064, Aeroplane Performance Manual (APM).

Aviation Service Excellence While Physical Distancing

In the wake of the COVID-19 global pandemic, the customer and employee experience will be different in airports and onboard aircraft, but customer and employee satisfaction should not be compromised. The Aviation Service Excellence While Physical Distancing course will support staff to provide service excellence while physical distancing.

Diploma in Airport Operations
The Airport Operations Diploma Program provides participants with a broad understanding of Airport Operations in the areas of Airside Operations, Terminal and Landside Operations and Business Operations and prepares them with the knowledge to successfully address the operational and business needs of 21st-century airports.

Human Factors Safety Training
The Human Factors Safety Training course helps build the defences that reduce and mitigate human errors at airports by developing an awareness of the individual factors that can impact human performance that lead to errors in the first place.

Safety Management Systems Training (International)
Safety Management Systems Training (International) will introduce you to the key principles and concepts of Safety Management Systems with the goal of increasing aviation safety around the world.

Certificate I in Airside Safety
The Certificate I in Airside Safety combines five online safety courses into a certificate level program that provides participants with a broad knowledge and understanding of the key elements of airside safety and how these elements combine as part of the airport’s overall Safety Management System.

Accident and Incident Investigation
The ACI Accident and Incident Investigation course explores the fundamentals of accident and incident prevention and investigation. It guides learners on how to employ defenses to prevent accidents and incidents from occurring and how to approach and conduct the accident and investigation process at their airport.