So much of the work we perform today is done in teams. Therefore, the ability to build effective working relationships and work effectively with others is vital to success.
In this course you’ll learn to communicate with diplomacy and tact in order to foster positive workplace relationships.
This course also explores how to navigate challenging work relationships and deal with difficult co-workers, managers and clients professionally and effectively.
You will also discover strategies and techniques to help you become a more effective and valued member of your team.
On completion of this course participants will be able to:
Who Should Enrol?
The Developing Effective Working Relationships course covers the following topics:
Acting with Diplomacy and Tact
Navigating Challenging Situations with Diplomacy and Tact
Being an Effective Team Member
Each training module includes an integrated online assessment.
Candidates must successfully complete all assessment modules to receive the Certificate.