The Airport Customer Experience Specialist course is an introductory level course that provides students with foundational knowledge on how to design, build and implement a customer experience strategy for your airport.
The successful completion of this course is required to move to the second stage of the ACI Airport Customer Experience Professional Designation Program.
On completion of this course, participants will be able to:
The Airport Customer Experience Specialist courses consist of the following seven modules:
AssessmentÂ
This course includes an integrated online assessment.
Candidates must successfully complete the assessment to receive a Certificate of Completion.
$945.00 USD