The Human Factors Safety Training course provides participants with an introduction to the fundamental concepts of human factors and assists them to recognise, understand and mitigate human factors and errors on the airside.
Please note – this course is also available in French and Spanish
Historically, research estimates that 85% of aviation accidents are attributed to human factors.
Human Factors Safety Training helps build the defences that reduce and mitigate human errors at airports by developing an awareness of the individual factors that can impact human performance that lead to errors in the first place.
This online course will provide participants with an introduction to the fundamental concepts of human factors and assist them to recognise, understand and mitigate human factors and errors on the airside.
It is highly recommended that all airside workers, service providers and contractors undertake human factors safety training to increase their awareness of the influence of human performance on safety.
On completion of this module participants will be able to:
Who Should Enrol?
The Human Factors Safety Training course covers the following topics:
Understanding Human Factors
Human Factors and Airport Safety
Dealing with Human Factor Errors
This course includes an integrated online assessment.
Candidates must successfully complete the assessment to receive a Certificate of Completion.