U.S. Airport Professional Program (USAP)

Overview

The U.S. Airport Professional (USAP) Program is an e-Learning training curriculum for airport industry professionals accredited by Airports Council International – North America (ACI-NA).

Learn the essential skills to enhance your value and achieve success in the dynamic U.S. airport industry. This comprehensive program focuses on developing leadership and strategic management skills tailored explicitly for airport industry professionals.

Learning Outcomes

On completion of this program participants will be able to understand and apply:

  • The regulatory framework in which U.S. airports operate
  • Strategy and leadership development supporting the airport business
  • Fundamentals of airport governance
  • Financial and commercial management practices of an airport
  • Critical areas of airport operations
  • Importance of safety and security as airport operational imperatives
  • Trends affecting the U.S. and global airport industry

Who Should Enrol?

  • Airport industry professionals
  • Professionals new to the industry
  • Any employee of an ACI-NA Airport Member or World Business Partner/Associate Member

Delivered on an Interactive e-Learning Platform

Program Content

This program covers the following topics:

Course 1: Introduction

  • International Aviation Regulatory Framework
  • United States Aviation Regulatory Framework
  • United States Airport Framework
  • Role of Airports Council International – North America

Course 2: Airport Planning, Environment, Operations, and Safety

  • Airport Operating Management Structures
  • Airport Planning and Development
  • Airport Environmental Planning and Management
  • Airside Operations
  • Terminal and Landside Operations
  • Safety
  • Airline and Airport Flight Operations
  • Emergency Response

Course 3: Airport Security and Facilitation

  • Airport Security
  • U.S. Department of Homeland Security (DHS)
  • Transportation Security Administration (TSA)
  • U.S. Customs and Border Protection (CBP)
  • Crisis Response
  • Cybersecurity

Course 4: Airport Business Management – Part I

  • Airport Financial Management
  • Airport Financing/Funding
  • Aeronautical Revenue
  • Non-aeronautical Revenue
  • Ground Transportation Management
  • Airport Concessions

Course 5: Airport Business Management – Part II

  • Airport Stakeholder Relationships
  • Air Service
  • Marketing & Communications
  • Customer Experience
  • Procurement and Contracting
  • DBE and ACDBE
  • Sustainability
  • Innovation & Future Trends

Course 6: Leadership Development and Strategy

  • Strategy Overview
  • Organizational Development and Capacity
  • Change Management
  • Leadership Development
  • Talent Management
  • Airport Board Management and Engagement
  • Workforce of the Future
  • Latest Leadership Challenges

Course 7: Global Travel Trends

  • ACI Regional Director Perspectives
  • Global Megatrends 2025
  • Changing Travel Industry Strategy
  • Traveler Loyalty and Customer Engagement
  • Drivers of Customer Expectations
  • Business Travel and the Future of Work

USAP students must complete 7 online courses within 18 months from the date of enrollment.

After completing the Program individuals will be awarded the U.S. Airport Professional (USAP) designation.

Case Study

Hear from graduate, Jonathan Weinzapfel from Indianapolis Airport Authority, and the value he derived from the USAP.  Read case study.

Course info

  • Duration: 75 Hours
  • Language: English
  • Level: Diploma
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$3,500.00 USD

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