The Certificate in Duty Free and Travel Retail will provide learners with a solid introduction to the Duty Free and Travel Retail (DF & TR) industry, its key players, and its operating model.
Students who complete the course will be better equipped to understand DF & TR customers and how to best engage with them to drive sales and deliver the best shopping experience.
On completion of this course, participants will be able to:
The Certificate in Duty Free and Travel Retail will cover the following topics:
Each module of the course will include an integrated online assessment.
Candidates must successfully complete all module assessments to receive a Certificate of Completion.
Find out how 3Sixty Duty Free utilised the Certificate in Duty Free and Travel Retail to reduce staff turnover, enhance customer service, and prepare a future-ready workforce. Read case study.
– 71 reviews
“As an experienced duty free retailer, plus traveller I enjoyed the end to end journey learning new things and reinforcing knowledge and experience too. A well put together course and will be of help to many students and new comers to the industry.” – Anthony.
“Very informative and highly recommended for front line sales staff to gain more knowledge of the travel retail industry.” – Anonymous.
“Excellent content. Great depth of knowledge has been gained on the insights into how DF &TR operates.” – Selina
Access a free preview of the course here.
$795.00 USD