The Certificate in Duty Free and Travel Retail will provide learners with a solid introduction to the Duty Free and Travel Retail (DF & TR) industry, its key players, and operating model.
Students who complete the course will be better equipped to understand DF & TR customers and how to best engage with them to drive sales and deliver the best shopping experience.
On completion of this course participants will be able to:
Who Should Enrol?
The Certificate in Duty Free and Travel Retail will cover the following topics:
Introduction to the Duty Free and Travel Retail Industry
The Duty Free and Travel Retail Consumer
Delivering the Best Customer Experience
Each module of the course will include an integrated online assessment.
Candidates must successfully complete all module assessments to receive a Certificate of Completion.