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Posts by category

• Category: Case Studies
  • Why Airport Training Plans Fail After Q1
  • The Real Impact of Staff Turnover in Airports
  • 2026 Career Development Guide for Airport Professionals
  • The Future of ARFF Training Is Modular, Practical, and Built for the Real World
  • Empower Your Team in 2026 with Strategic Learning
  • Reflections from 2025: A Year of Learning
  • Soft Skills for the Silly Season
  • How Three Aviation Leaders Are Writing Their Next Chapter
  • Announcing the New Certificate in Train the Trainer
  • Top Airport Training Priorities: Operations, Safety, and Customer Service
  • What’s Inside Our Courses?
  • What Airport Training Trends Reveal About Global Priorities
  • Building a Future-Ready Airport Workforce: Training Is Now a Strategic Priority
  • Which Course Should I Take First? A Step by Step Guide for Airport Professionals
  • Inside the Airport Operations Diploma: What You’ll Learn in Each Course
  • Updated Airport Security Training Has Landed
  • Start 2025 Strong with a Training Plan for Airport Professionals
  • Duty-Free In-Store Displays: Capturing Attention, Driving Sales
  • Exploring the Different Airport Management Courses Online Offered by ACI
  • How Airside Safety Training Can Help Enhance Airport Operational Efficiency
  • New Comprehensive ARFF Training Solution
  • Aviation Management – The Career For You
  • Why Airport Professionals Should Study Project Management Essentials Course
  • Reduce Wildlife Trafficking at Your Airport
  • The new ICAO Global Reporting Format
  • Our Latest Courses!
  • Kickstart Your Commercial Offering
  • Airport Environmental Management
  • Airport Security Courses
  • Workplace Well-Being
  • Certificate in Airport Accessibility Overview
  • Airport Operations Diploma Program 2021 Refresh
  • COVID-19: Business Restart
  • Airport Rescue and Firefighting Services
  • Do you have a vision for your airport?
  • The Airport Customer Experience Specialist
  • Refreshed Airport Operations Diploma Program
  • Is your next career move in Project Management?
  • Security Awareness Training
  • Student Spotlight
  • Dangerous Goods 2021 Refresh
  • Security – It’s Everyone’s Responsibility
  • Showcase your talent on LinkedIn
  • Congratulations to our Recent Graduates of Airside Safety Certificate Programs
  • Pre-paid Training Credits now Available
  • Congratulations to our Recent Graduates
  • Deepen your Knowledge of Airside Safety
  • Security for Airport Executives Course – New course release
  • Certificate in Airport Business Operations
  • The airport business is changing
  • Training more accessible during difficult times
  • Navigating through Change – Are you prepared?
  • Improve your knowledge of Human Factors
  • COVID-19 Business Restart for Security
  • Your Safety Journey Starts here
  • New – Airport Safety Awareness Training
  • Most In-Demand Courses
  • Our Latest Airside Safety Graduates!
  • Deepen your Knowledge of Airside Operations
  • Our Latest Airport Operations Diploma Graduates
  • Top 6 Tips on Studying from Home
  • We’ve Extended Access to Expired Courses
  • Protecting our Team and the Community
  • Mastering Business Operations in your Airport
  • 7 Online Short Courses for Airport Professionals
  • The Latest Airport Operations Diploma Graduates
  • Importance of Non-aeronautical Revenue
  • Smart Security Initiatives in Airports
  • OLC’s New Dispatch Service
  • NEW: Escort and Follow-Me Operations
  • Is your Airport Ready for ICAO’s New Runway Reporting Requirements?
  • Minimise the Chance of Accidents Caused by Human Error
  • Making the Most of Non-Aeronautical Revenue
  • Cultivating Airport Leaders at all Levels
  • NEW – Dangerous Goods Regulations Training
  • Create a Culture of Digital Transformation
  • Let us Take Care of your Airport’s Online Training
  • Human Factors Safety Training
  • Happy New Year from the OLC Team
  • Twelve Common Human Error Preconditions
  • Are you up to date on current Airport Security best practice?
  • Use your 2018 Training Budget – Don’t Lose it – Partner with the OLC
  • Sensitivity Towards Passengers with Disabilities
  • Planning your Airport’s 2019 Training Schedule?
  • Become a Master of Airport Business Operations
  • New – Study Airport Digital Transformation
  • The ‘must-have’ Airport Security Certificate
  • The Diploma for Current or Aspiring Airport Leaders

Products

• Certificate I in Airside Safety (USA)
• Certificado I en Seguridad Operacional en el Lado Aéreo
• Gestión de las Operaciones y la Seguridad Operacional en la Plataforma
• Certificat I en sécurité côté piste
• Gestion de la sécurité et des opérations de l’aire de trafic
• Application of the Aerodrome Emergency Plan (AEP)
• Support Officer (2)
• Firefighter Cancer Awareness
• Manage Heat Related Illness
• Firefighter Health, Physical Fitness, and Wellbeing
• Mental Health Awareness
• Support Officer (1)
• Lead at a Vehicle Fire
• Lead at an Aircraft Engine Fire
• Operate at Incidents Using Dry Powder
• Operate at Incidents Using Foam
• Operate at Incidents Using Water
• Operate at a Lift Rescue
• Operate at a Bomb Threat
• Operate at a Structural Fire
• Operate at an Incident Involving a Helicopter
• Operate at an Aircraft Undercarriage Incident
• Airport Familiarization
• Aircraft Familiarization
• Operate at an Aircraft Engine Fire (Part 2)
• Principles of Hydraulics
• Operate Gas Detection Devices
• Operate Stabilization Devices
• Operate Rescue Unit (Spreading and Cutting Tool)
• Operate Portable Fire Extinguishers
• Operate Knots and Lines
• Operate Ground Ladders
• Operate Hoses and Branches
• Introduction to Task and Resource Analysis
• Inspect, Test and Maintain Airport Services and Equipment
• Inspect, Test and Maintain Operational Equipment
• Inspect, Test and Maintain Operational Vehicles
• Gestion des objets intrus (FOD) de l’aéroport
• Certificate in Train the Trainer
• Analyzing Training Needs
• Assessing Competence
• Developing Training
• Facilitating Training
• Introduction to Workplace Training
• Venta minorista responsable de productos con tabaco y productos alternativos sin humo
• Fundamentos Básicos del Servicio al Cliente en Aeropuertos
• Security Management Systems (SeMS)
• Security Incident Management and Response
• Compliance and Quality Assurance in Airport Security
• Security Culture
• Human Factors in Airport Security
• Airport Security Measures and Technologies
• Understanding Security Threat and Risk Assessment
• Introduction to Aviation Security
• Gestión de Restos de Objetos Extraños (FOD) en el Aeropuerto
• Conducting Screening Using Explosive Trace Detection (ETD)
• Introduction to the U.S. Airport Industry
• Airport Planning, Environment, Operations and Safety
• Airport Security and Facilitation
• Airport Business Management Part I
• Airport Business Management Part II
• Leadership Development and Strategy
• Responsible Retailing of Tobacco and Smoke Free Alternative Products
• Gestión de las operaciones durante proyectos de construcción
• Certificate in Airfield Maintenance
• Airfield Electrical Systems and NAVAID Maintenance
• General Airfield Maintenance
• Maintenance of Markings
• Management of Airfield Maintenance
• Promoting Diversity and Avoiding Discrimination
• Promoting Respect in the Workplace for Managers
• Facing Confrontation in Customer Service
• Lucha contra la Trata de Personas
• Concientización sobre Seguridad de la Aviación
• U.S. Airport Professional Program (USAP)
• Airport Pavement Construction
• Airport Pavement Design
• Airport Pavement Evaluation
• Airport Pavement Maintenance
• Certificate in Airport Pavement Fundamentals
• Introduction to Airport Pavements
• Introduction to Airport Operations and Management
• Dangerous Goods Regulations (DGR) 7.2 – Processing or Accepting Goods Presented as General Cargo
• Dangerous Goods Regulations (DGR) 7.4 – Handling, Loading and Unloading Cargo at Warehouse/Aircraft
• Dangerous Goods Regulations (DGR) 7.5 – Passenger Handling
• Dangerous Goods Regulations (DGR) 7.6 – Planning of Aircraft Loading
• Dangerous Goods Regulations (DGR) 7.7 – Flight Crew
• Dangerous Goods Regulations (DGR) 7.8 – Flight Operations Officers and Flight Dispatchers
• Dangerous Goods Regulations (DGR) 7.9 – Cabin Crew
• Dangerous Goods Regulations (DGR) 7.10 – Security Screening
• Dangerous Goods Regulations (DGR) – No Carry Operators
• Venta minorista responsable de alcohol
• Airport Behaviour Detection Fundamentals
• Responsible Retailing of Alcohol
• Customer Service for Travellers with Disabilities
• Airport Customer Service Essentials Course
• Runways and Taxiways Visual Aids
• Certificate in Duty Free and Travel Retail
• Venta minorista responsable de confitería, chocolates y galletas
• Responsible Retailing of Confectionery, Chocolate and Biscuits
• 打击野生动植物贩运课程
• Combatendo o tráfico de vida selvagem
• Lucha Contra el Tráfico de Vida Silvestre
• Lutte contre le trafic d'espèces sauvages
• Diploma in Leadership Essentials
• Project Management Specialist
• Certificate in Team Leadership
• Certificate in Business Leadership
• Certificate in Self Leadership
• Project Management Essentials
• Certificate in Airport Security
• Addressing Insider Threat
• Combatting Human Trafficking
• Cybersecurity for Airport Executives
• Airport Operations Diploma Program (AODP)
• Certificate in Terminal and Landside Operations
• Certificate in Airside Operations
• Certificate in Airport Business Operations
• Certificate in Airport Rescue and Firefighting Services (For Managers)
• Certificate II in Airside Safety
• Certificate I in Airside Safety
• Airport Irregular Operations (IROPS)
• ACI/ICAO Global Reporting Format for Airport Operators
• Emergency Preparedness and Contingency Planning
• Apron Safety and Operations Management
• Apron Visual Aids
• Pre-paid Training Credit $20,000
• Pre-paid Training Credit $10,000
• Pre-paid Training Credit $5,000
• Security for Airport Executives
• ACES: Airport Customer Experience Specialist
• Certificate in Airport Accessibility
• Custom Payment
• Airport Security Awareness Training
• Using E-mail Effectively in the Workplace
• Succeeding Through Perseverance & Resilience
• Polishing Your Professional Edge
• Navigating Through Change
• Fast-tracking Your Career Development
• Effective Business Writing
• Developing Effective Working Relationships
• Work-life Balance and Stress Management
• Essential Skills for Communication Success
• Time Management Essentials
• Leading Remote Teams
• Working Remotely: Setting Yourself Up for Success
• Escort Driver and Follow-Me Operations
• Managing Operations During Construction
• Airport Digital Transformation
• Gestion du péril animalier
• Gestion de la sécurité des pistes
• Runway Safety Management
• Formation sur la sécurité des facteurs humains
• Systèmes de gestion de la sécurité
• Formation sur la sécurité côté piste
• Airport Sustainability and Environment Management
• Gestión del Peligro de la Fauna Silvestre
• Gestión de la Seguridad Operacional en la Pista
• Factores Humanos y Seguridad Operacional
• Sistemas de Gestión de la Seguridad Operacional
• Seguridad Operacional en el Lado Aéreo
• Certificate in Airport Commercial Management
• Wildlife Hazard Management Course
• Airport Foreign Object Debris (FOD) Management
• Accident and Incident Investigation
• Safety Management Systems Training (USA)
• Safety Management Systems Training (International)
• Order a hard copy of your Airport Operations Diploma
• Human Factors Safety Training
• Airside Safety Training
• Combatting Wildlife Trafficking
• Order a hard copy of your Diploma in Leadership Essentials

Case Studies

• Case Study: Qatar Duty Free
• Learner Profile: Lyat Mason
• Case Study: 3Sixty Duty Free
• Learner Profile: Serdar Bayburt
• Learner Profile: Jonathan Weinzapfel
• Learner Profile: Adrien Tay
• Learner Profile: Housseny Kouyaté
• Case Study: Harding+
• Case Study: Kuwait International Airport
• Case Study: Bucharest Airports National Company
• Case Study: Athens International Airport
• Case Study: Dublin Airport
• Case Study: Van Nuys Airport
• Case Study: Changi Airport
• Case Study: Denver International Airport
• Case Study: Brussels Airport Company
• Learner Profile: Garry Holland
• Learner Profile: Gregorio Matthew
• Learner Profile: Anna Burton
• Learner Profile: Cheryl Waters

FAQs

• I work for an airport – how do I go about completing training through the OLC for Professional Development?
• How do I register for a course?
• Do I need to purchase any special hardware or software to access my course?
• My screen goes blank when I launch my course – what should I do?
• I work for an airport – how do I go about completing training through the OLC for Professional Development?
• How do I register for a course?
• Do I need to purchase any special hardware or software to access my course?
• Can I pay in instalments?
• Are there any external exams?
• How do I get my certificate?
• Is there an assessment and will I receive a Certificate?
• When can I take my course?
• Can I pay in instalments?
• What payment methods are available?
• Are there any external exams?
• How do I get my certificate?
• Is there an assessment and will I receive a Certificate?
• When can i take my courses?
• How do I access my course?
• How do I obtain a username and a password?
• Are the courses recognized by airports globally?
• How do I add courses to my LinkedIn profile?
• Are there any pre-requisites for the courses?
• What payment methods are available?
• When is my enrolment activated?
• Are there any pre-requisites for the courses?
• When is my enrolment activated?
• Can I deliver OLC courses through my airport's LMS?
• Can I upload my own content to the LMS?
• How can I see my staff’s training progress?
• Are there limits to the number of staff we can enrol?
• How do my staff access their courses?
• How do I enrol my staff?
• Do you have different Business Solutions?
• Are the courses recognised by airports globally?
• How do I access my course?
• How do I obtain a username and a password?
• Are the courses recognised by airports globally?

Product categories

• Operations
• Safety
• Security
• Airfield Maintenance
• Economics
• Customer Experience
• Environment
• Dangerous Goods
• Leadership, Management & Business Skills
• Airport IT
• U.S. Airport Professional Program (USAP)
• Aircraft Rescue and Fire Fighting (ARFF)
• Duty Free World Council Academy
• Pre-paid Training Credits