Certificate in Team Leadership

14h - $895.00 USD

Competencies
Content
Who Should Enrol
Reviews

Motivating your team and meeting their diverse needs are key leadership challenges. A specific set of skills is needed to achieve results through leading others, and this can be accomplished by pursuing a professional certificate in team leadership.

This course covers a range of core people management skills that are crucial to leading teams. The topics covered in this course cover the employee lifecycle and include hiring and onboarding, building and leading teams, motivating your team, effective delegation, and managing performance, providing constructive feedback and setting direction dealing with difficult conversations, coaching and managing conflict.

Once mastered, the skills learnt in this course will enable leaders to lead successful, high-performing teams.

Note: The Certificate in Team Leadership Course can be taken as a standalone course, or can be combined with the Certificates in Self and Business Leadership, to obtain the Diploma in Leadership Essentials.

Competencies Obtained

On completion of this course, participants will be able to:

Use techniques to successfully recruit and onboard new employees.
Effectively form a team and set its goals, roles and guidelines.
Recognize issues that arise in teams and strategies for successful team management.
Use techniques to motivate employees.
Delegate effectively, providing appropriate supervision and guidance.
Understand the factors of successful performance management and appraisals.
Diagnose and address employee performance problems.
Give constructive feedback and coaching.
Respond appropriately to workplace conflict.

Course Content

The Professional Certificate in Team Leadership course consists of the following seven online modules:

Recruiting and Onboarding Effectively

The steps in the hiring process.
Effective interviewing and how to hire the best candidate for an open position.
The elements of a successful onboarding program.

Building and Leading Teams

The stages of team development.
Assessing and improving team performance.
Best practices for cross-functional teams.

Motivating Your Team

Techniques for motivating your team members.
Keeping top performers challenged.
Managing the unique needs of technical experts.

Effective Delegation

When to delegate and to whom.
Communicating expectations clearly.
Providing coaching, supervision and support.
Using delegation as a development tool.

Setting Direction, Measuring & Managing Performance

Aligning team members’ efforts with business-wide goals.
Measuring team member performance.
Conducting effective performance appraisals.
Addressing performance issues.

Feedback and Coaching

Preparing and delivering feedback effectively, and how to handle negative reactions.
Using feedback as a proactive development tool.
Effectively managing coaching relationships.

Managing Workplace Conflict

Preventing unhealthy workplace conflict.
Effectively managing conflict when it arises.

Each training module includes an integrated online assessment.

Candidates must successfully complete all assessment modules to receive the Certificate.

Who Should Enrol?

Aspiring to a career in management.
Newly appointed managers and leaders.
More experienced managers looking to improve their performance in their current role and as they plan for the next stage of their career.

Reviews

“Course is very clear and understandable. Well presented documents which encourages you to learn more and easy to understand.” — Anonymous

“Best course for team leadership. The content is clear to understand. Recommend this to anyone who wishes to develop your leadership skills.” —Anonymous